LevelUp Casino Review
LevelUp Casino Review: Key Facts, Games, Offers & Payments
Review Summary
- Casino
- LevelUp Casino
- Reviewed by
- BrilliantOdds.com
- Updated
- October 4, 2026
AskGamblers counts more than 8,000 games from over 125 providers. The live casino has close to 1,400 titles, the instant section just over 900, and t…
AskGamblers counts more than 8,000 games from over 125 providers. The live casino has close to 1,400 titles, the instant section just over 900, and there are roughly 4,000 jackpot slots and more than 5,700 slots with a bonus buy. Eighteen exclusives are listed, including Chicken Route by Turbo Games. The casino does not audit RTP or RNG itself and relies on provider certification from labs such as eCOGRA, iTech Labs and GLI.
Demo mode is open to visitors, and provider availability varies by country. One Quebec player says Pragmatic Play titles stopped loading, and the casino blamed regional restrictions.
Operator: Novatrix SRL, a Costa Rica company, according to AskGamblers’ review updated on 1 October 2026. Older pages name Dama N.V., a Curaçao compa…
Operator: Novatrix SRL, a Costa Rica company, according to AskGamblers’ review updated on 1 October 2026. Older pages name Dama N.V., a Curaçao company.
Licences: Tobique Gaming Commission e-gaming licence 0000002 and Anjouan Gaming licence ALSI-202508056-FI2, as listed by AskGamblers. We did not verify them on the regulators’ registers. The older Curaçao number OGL/2023/174/0082 appears on pages that name Dama N.V., and we could not confirm that it is still current.
Affiliate programme: LevelUP Affiliates, which AskGamblers also lists for Lucky Elf Casino. We found no confirmation of common ownership.
What it means: a named company and licence numbers to quote in a complaint, but no ombudsman or deposit guarantee.
Availability: restricted by country and bonus eligibility varies. Check the live terms before you register.
Deposits start at €10, rising to €20 for Pay via Bank, MiFinity and Apple Pay. Cards top out at €3,000 per deposit and most other methods at €4,000.…
Deposits start at €10, rising to €20 for Pay via Bank, MiFinity and Apple Pay. Cards top out at €3,000 per deposit and most other methods at €4,000. Crypto has no upper limit. For withdrawals, Pay via Bank, Neteller, MiFinity and PayAnyBank start at €20, Skrill at €50 and bank transfer at €100 with a €1,000 maximum, and an intermediary bank may charge up to €16. Crypto withdrawals run from €10 to €3,000. LevelUp does not add fees itself.
- E-wallets and crypto: 0 to 1 hours once approved, and about three hours in AskGamblers’ cashier.
- Cards: 1 to 5 days. Bank: 5 to 7 days.
- Caps: €3,000 per day, €7,500 per week, €15,000 per month. VIPs can sometimes get exceptions.
- KYC: ID, proof of address from the last 90 days and proof of payment ownership, with the first six and last four card digits visible. AskGamblers says verification can clear in an hour. Players report longer waits.
Where it goes wrong: cancelled payouts for mismatched bank details, forced switches of method and weeks of delay on larger sums.
AskGamblers’ text describes deposit matches worth up to €20,000 plus 500 spins across five parts. Its own offer list shows smaller tiers: 150% up to…
AskGamblers’ text describes deposit matches worth up to €20,000 plus 500 spins across five parts. Its own offer list shows smaller tiers: 150% up to €1,000 with 50 spins, 50% up to €1,500 with 50 spins twice, 100% up to €800 with 50 spins and 125% up to €700 with 50 spins. The two do not add up, so treat the headline as unconfirmed. Offers differ by country and the minimum deposits rise from €20 to €40 across the steps.
- Wagering: 35x on the bonus and on free-spin winnings, within 14 days.
- Winnings cap: 3x the match bonus amount, and 3x for free-spin winnings.
- No-deposit spins: AskGamblers has listed 40 spins for new players, with a €50 cap on winnings.
- Bonus flags: one long-time player says bonuses were removed after being labelled a bonus hunter.
Our advice: confirm the tier you are offered in the cashier, and withdraw as soon as wagering is cleared.
Overview
LevelUp Casino is presented as a concise comparison entry on BrilliantOdds. The review prioritises the details most useful when comparing casinos: offer terms, games, payments, availability and operator information.
Games
AskGamblers counts more than 8,000 games from over 125 providers. The live casino has close to 1,400 titles, the instant section just over 900, and there are roughly 4,000 jackpot slots and more than 5,700 slots with a bonus buy. Eighteen exclusives are listed, including Chicken Route by Turbo Games. The casino does not audit RTP or RNG itself and relies on provider certification from labs such as eCOGRA, iTech Labs and GLI.
Demo mode is open to visitors, and provider availability varies by country. One Quebec player says Pragmatic Play titles stopped loading, and the casino blamed regional restrictions.
Bonuses
AskGamblers’ text describes deposit matches worth up to €20,000 plus 500 spins across five parts. Its own offer list shows smaller tiers: 150% up to €1,000 with 50 spins, 50% up to €1,500 with 50 spins twice, 100% up to €800 with 50 spins and 125% up to €700 with 50 spins. The two do not add up, so treat the headline as unconfirmed. Offers differ by country and the minimum deposits rise from €20 to €40 across the steps.
- Wagering: 35x on the bonus and on free-spin winnings, within 14 days.
- Winnings cap: 3x the match bonus amount, and 3x for free-spin winnings.
- No-deposit spins: AskGamblers has listed 40 spins for new players, with a €50 cap on winnings.
- Bonus flags: one long-time player says bonuses were removed after being labelled a bonus hunter.
Our advice: confirm the tier you are offered in the cashier, and withdraw as soon as wagering is cleared.
Payment Methods
Deposits start at €10, rising to €20 for Pay via Bank, MiFinity and Apple Pay. Cards top out at €3,000 per deposit and most other methods at €4,000. Crypto has no upper limit. For withdrawals, Pay via Bank, Neteller, MiFinity and PayAnyBank start at €20, Skrill at €50 and bank transfer at €100 with a €1,000 maximum, and an intermediary bank may charge up to €16. Crypto withdrawals run from €10 to €3,000. LevelUp does not add fees itself.
- E-wallets and crypto: 0 to 1 hours once approved, and about three hours in AskGamblers’ cashier.
- Cards: 1 to 5 days. Bank: 5 to 7 days.
- Caps: €3,000 per day, €7,500 per week, €15,000 per month. VIPs can sometimes get exceptions.
- KYC: ID, proof of address from the last 90 days and proof of payment ownership, with the first six and last four card digits visible. AskGamblers says verification can clear in an hour. Players report longer waits.
Where it goes wrong: cancelled payouts for mismatched bank details, forced switches of method and weeks of delay on larger sums.
Licensing
Operator: Novatrix SRL, a Costa Rica company, according to AskGamblers’ review updated on 1 October 2026. Older pages name Dama N.V., a Curaçao company.
Licences: Tobique Gaming Commission e-gaming licence 0000002 and Anjouan Gaming licence ALSI-202508056-FI2, as listed by AskGamblers. We did not verify them on the regulators’ registers. The older Curaçao number OGL/2023/174/0082 appears on pages that name Dama N.V., and we could not confirm that it is still current.
Affiliate programme: LevelUP Affiliates, which AskGamblers also lists for Lucky Elf Casino. We found no confirmation of common ownership.
What it means: a named company and licence numbers to quote in a complaint, but no ombudsman or deposit guarantee.
Availability: restricted by country and bonus eligibility varies. Check the live terms before you register.
More Details
LevelUp Casino is presented as a concise comparison entry on BrilliantOdds. The review prioritises the details most useful when comparing casinos: offer terms, games, payments, availability and operator information.
LevelUp Casino: overview
LevelUp Casino is a high-volume slots and live casino that has traded since 2020, with a long VIP programme and a five-part welcome package. AskGamblers gives it a 9 out of 10 player score and a quick complaint turnaround. The catch is the paperwork. AskGamblers now lists Novatrix SRL with Tobique and Anjouan licences, while many other desks still say Dama N.V. and Curaçao. Add a €15,000 monthly cap and strict verification, and the brand suits regular mid-stakes play better than big wins. Our take: workable if you are comfortable with offshore licences and complete verification first. High rollers should look elsewhere.
Games and product mix
AskGamblers counts more than 8,000 games from over 125 providers. The live casino has close to 1,400 titles, the instant section just over 900, and there are roughly 4,000 jackpot slots and more than 5,700 slots with a bonus buy. Eighteen exclusives are listed, including Chicken Route by Turbo Games. The casino does not audit RTP or RNG itself and relies on provider certification from labs such as eCOGRA, iTech Labs and GLI.
Demo mode is open to visitors, and provider availability varies by country. One Quebec player says Pragmatic Play titles stopped loading, and the casino blamed regional restrictions.
Bonus and promotion notes
AskGamblers’ text describes deposit matches worth up to €20,000 plus 500 spins across five parts. Its own offer list shows smaller tiers: 150% up to €1,000 with 50 spins, 50% up to €1,500 with 50 spins twice, 100% up to €800 with 50 spins and 125% up to €700 with 50 spins. The two do not add up, so treat the headline as unconfirmed. Offers differ by country and the minimum deposits rise from €20 to €40 across the steps.
- Wagering: 35x on the bonus and on free-spin winnings, within 14 days.
- Winnings cap: 3x the match bonus amount, and 3x for free-spin winnings.
- No-deposit spins: AskGamblers has listed 40 spins for new players, with a €50 cap on winnings.
- Bonus flags: one long-time player says bonuses were removed after being labelled a bonus hunter.
Our advice: confirm the tier you are offered in the cashier, and withdraw as soon as wagering is cleared.
Payments and withdrawals
Deposits start at €10, rising to €20 for Pay via Bank, MiFinity and Apple Pay. Cards top out at €3,000 per deposit and most other methods at €4,000. Crypto has no upper limit. For withdrawals, Pay via Bank, Neteller, MiFinity and PayAnyBank start at €20, Skrill at €50 and bank transfer at €100 with a €1,000 maximum, and an intermediary bank may charge up to €16. Crypto withdrawals run from €10 to €3,000. LevelUp does not add fees itself.
- E-wallets and crypto: 0 to 1 hours once approved, and about three hours in AskGamblers’ cashier.
- Cards: 1 to 5 days. Bank: 5 to 7 days.
- Caps: €3,000 per day, €7,500 per week, €15,000 per month. VIPs can sometimes get exceptions.
- KYC: ID, proof of address from the last 90 days and proof of payment ownership, with the first six and last four card digits visible. AskGamblers says verification can clear in an hour. Players report longer waits.
Where it goes wrong: cancelled payouts for mismatched bank details, forced switches of method and weeks of delay on larger sums.
Licence and operator information
Operator: Novatrix SRL, a Costa Rica company, according to AskGamblers’ review updated on 1 October 2026. Older pages name Dama N.V., a Curaçao company.
Licences: Tobique Gaming Commission e-gaming licence 0000002 and Anjouan Gaming licence ALSI-202508056-FI2, as listed by AskGamblers. We did not verify them on the regulators’ registers. The older Curaçao number OGL/2023/174/0082 appears on pages that name Dama N.V., and we could not confirm that it is still current.
Affiliate programme: LevelUP Affiliates, which AskGamblers also lists for Lucky Elf Casino. We found no confirmation of common ownership.
What it means: a named company and licence numbers to quote in a complaint, but no ombudsman or deposit guarantee.
Availability: restricted by country and bonus eligibility varies. Check the live terms before you register.
Our view
LevelUp is a polished, well-stocked casino with fast small payouts and a complaint desk that answers quickly. The weaknesses sit around it: an operator that sources describe differently, offshore licences with limited recourse and a €15,000 monthly cap that bites on big wins.
If you play, verify before you deposit, claim only the bonus tier you can clear at 35x, and keep withdrawals regular and well under the caps.
Offers, game availability, payment methods, restrictions and terms can change. This page is informational and should not be read as a guarantee of availability, winnings or suitability.
Verdict
LevelUp is a polished, well-stocked casino with fast small payouts and a complaint desk that answers quickly. The weaknesses sit around it: an operator that sources describe differently, offshore licences with limited recourse and a €15,000 monthly cap that bites on big wins.
If you play, verify before you deposit, claim only the bonus tier you can clear at 35x, and keep withdrawals regular and well under the caps.
Pros
- More than 8,000 games from over 125 providers, with demo mode available without an account
- AskGamblers records 10 of 12 complaints resolved, with a one-day average reply
- Cashier shows no casino-side fees, with e-wallet and crypto payouts listed at 0 to 1 hours
- Live chat open to non-registered users, 24/7
- Detailed picture guide for KYC documents
- Progressive jackpot wins are excluded from the withdrawal caps
- Five responsible gambling tools, including limits you can set in the profile
Cons
- Operator and licence information conflicts between current and older sources
- Tobique and Anjouan licences are weaker than Maltese, UK or Canadian regulation
- Withdrawals are capped at €15,000 per month
- Match-bonus winnings are capped at 3x the bonus, with 35x wagering
- Casino Guru’s snapshot lists 49 complaints, with delayed withdrawals among the examples
- AskGamblers found advertised payment limits that did not match the account wallet
- No session limit, reality check or self-assessment test
Frequently Asked Questions
AskGamblers, updated on 1 October 2026, names Novatrix SRL of Costa Rica. Older pages say Dama N.V. of Curaçao. Check the company named in the live terms.
AskGamblers lists a Tobique Gaming Commission licence, number 0000002, and an Anjouan Gaming licence, number ALSI-202508056-FI2. Older pages cite a Curaçao licence.
It has a quick complaint record on AskGamblers, with 10 of 12 resolved, but conflicting operator information and weaker licences. We rate it as workable with caution.
€3,000 per day, €7,500 per week and €15,000 per month, with progressive jackpot wins exempt. VIPs can sometimes get exceptions.
E-wallets and crypto 0 to 1 hours once approved, cards 1 to 5 days and bank transfers 5 to 7 days. Players report longer delays after large wins.
A five-part package at 35x wagering on the bonus. The tiers in AskGamblers’ list differ from its headline, so check your region’s offer in the cashier.
ID, proof of address from the last 90 days and proof of payment ownership showing the first six and last four card digits.
The casino does not charge deposit or withdrawal fees. A bank may charge up to €16 on bank transfers, and a €20 monthly dormancy fee applies after 12 months of inactivity.
Deposit, loss and wager limits, a cool-off and self-exclusion, which you request through chat or email.